Who we are
Dilo Primero is provided by Elena Krasnoperova, Spain. For questions, support or refunds, contact:
hola@diloprimero.appWhat Dilo Primero is
Dilo Primero lets you practise a difficult conversation out loud with an AI counterpart, try a moment again, get feedback and keep words you said. It is a place to practise communication. It does not give medical, legal, financial or psychological advice, and it does not promise how a real conversation will go.
The counterpart and the feedback are generated by AI. They can be wrong, incomplete or unlike the real person. Use your own judgement about what to say.
Dilo Primero is for adults. You need a Google or Apple account to sign in before you buy.
What you buy
Each live conversation is paid, including the first. One conversation gives you up to 20 minutes of active voice time, with retry, feedback and a phrase card included. The price is shown before you pay. It is a one-off payment: there is no subscription and nothing renews.
Active time counts while the voice conversation is running, including both voices and pauses between turns. Pausing the conversation or reading a tip stops the clock. A conversation room closes 45 minutes after it opens, or five minutes after the connection is lost.
If you finish before your time is used, the rest stays available for another situation. A started remainder is used before a new conversation, and keeps the limit it had when it started.
Purchases stay on the platform where you made them: a conversation bought on the website is used on the website, and one bought in the iPhone app is used in the app. They cannot be moved, exchanged for cash or transferred to another account.
Payments and refunds
Apple handles payments in the iPhone app. Polar handles payments on the website as merchant of record. Their own terms apply to the payment.
If a conversation fails to start, the conversation returns to your account automatically and you are not charged again. To request a refund for an App Store purchase, use Apple's Report a Problem page. For a website purchase, write to us at hola@diloprimero.app. Your statutory rights as a consumer are not affected.
Using it fairly
Use Dilo Primero for your own practice. Do not use it to harass or deceive anyone, to create unlawful content, or to get around time limits, payment or app checks. We may end a conversation that breaks these rules or the AI provider's usage policies.
Avoid including unnecessary personal details about yourself or others. How we handle your data is described in the privacy notice.
Your account
You can sign out or delete your account at any time. Deleting your account can end access to conversations you have not used yet, so use them first. Phrase cards saved on your device stay there.
We work to keep the service available but cannot guarantee it will always be available or error-free. Nothing in these terms limits liability that cannot be limited by law.
Changes and law
We may update these terms. The terms shown when you bought a conversation continue to apply to it. The date on this page identifies this version.
These terms are governed by Spanish law. If you are a consumer, you keep the protection of the mandatory laws of the country where you live. For the iPhone app, Apple's standard Licensed Application End User License Agreement also applies.